Official Documents

Privacy Policy ron97 – Your Data Protection

At ron97, your privacy is more than a legal obligation — it is a genuine commitment. This Policy transparently explains how we collect, use, store and protect the personal data of every member who joins our platform.

Updated: 1 January 2026
Our Privacy Commitment
Your data is protected by 256-bit SSL encryption
We do not sell your personal data to third parties
You have the right to access and delete your data at any time
Full compliance with data protection laws
All ron97 staff are subject to strict confidentiality policies

International-Grade Data Protection

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Layered Encryption

Every transaction and data transfer on ron97 is protected by industry-standard 256-bit SSL encryption. Sensitive information such as your bank account details and passwords is never stored in plain text on our servers.

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Strict Access Controls

Only authorised ron97 staff may access member personal data, and solely for required purposes. All data access is logged and audited regularly to detect any suspicious activity.

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Regular Independent Audits

Ron97's privacy and data security practices are reviewed regularly by independent third-party auditors. This audit process ensures our data protection standards remain aligned with current requirements and industry best practices.

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Multi-Platform Security

Whether you access ron97 via web browser or mobile app, the same strict data protection applies across all platforms. Your login sessions are secured with two-factor authentication and real-time activity monitoring.

Rapid Incident Response

Ron97 has a cybersecurity team operating 24/7 to detect and respond to any data security threats. In the event of a data breach, affected members will be notified within the timeframe required by law.

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Legal Compliance

Ron97's Privacy Policy is drafted in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related legal requirements. We are committed to continuously updating our practices in line with the latest legislative developments.

1 Introduction & Scope of This Policy

This Privacy Policy is issued by ron97, an online entertainment platform operating under the domain ron97.onl. It details how we collect, process, store and protect the personal data of every individual who interacts with our platform, whether as a registered member, casual visitor, or prospective member in the process of registration.

We understand that your trust is the foundation of a lasting relationship between you and ron97. That is why we take a transparent and responsible approach to everything related to your personal data. We never treat your personal information as a commodity — instead, it is a trust we safeguard wholeheartedly.

This Policy applies to all services offered by ron97, including slot games, live casino, fish shooting games, sports betting, bingo and all other platform features. It also covers your interactions with our customer support team, email communications, and use of the ron97 mobile app.

Important Note: By registering or using the ron97 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.

2 Information We Collect

Ron97 collects various types of information depending on how you interact with our platform. Generally, the information we collect falls into three main categories:

A. Information You Provide Directly

  • Full name as stated in your official identification document.
  • IC or passport number for identity verification (KYC) purposes.
  • Date of birth to verify that you meet the minimum age requirement of 18 years.
  • Email address used as your login ID and primary communication channel.
  • Mobile phone number for two-factor authentication and important notifications.
  • Current residential address for legal compliance purposes.
  • Payment method information such as bank account numbers or digital wallet details.

B. Information Collected Automatically

  • IP address and estimated geographic location based on IP.
  • Web browser type, operating system and device details used.
  • Login session records including the date, time, and duration of each session.
  • Game history, bets placed, and the outcome of each game session.
  • Complete records of all deposit and withdrawal transactions.
  • Interaction data with the platform's user interface.

C. Information From Third-Party Sources

  • Identity verification information from appointed KYC service providers.
  • Credit check or financial risk assessment data from licensed service providers.
  • Information from fraud prevention agencies and blacklist databases.
Data Type Primary Purpose Retention Period
Identity Information (KYC) Age & identity verification, legal compliance 5 years
Financial Transaction Data Payment processing, tax records, audits 7 years
Game Activity Records Customer support, dispute resolution 3 years
Technical Logs & IP Security, fraud prevention 12 months
Communication Data Support records, service improvements 2 years

3 How We Use Your Data

Ron97 processes your personal data on a sound legal basis — either to fulfil the service agreement between you and us, to comply with legal obligations, or based on our legitimate interests as a platform operator.

The primary uses of your personal data by ron97 are as follows:

  • Account Management: Creating and managing your account, processing registration, verifying identity, and providing access to all platform features.
  • Transaction Processing: Processing deposits, managing withdrawals, tracking credit balances, and resolving any financial disputes.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, multiple account usage, money laundering, and unauthorised access.
  • Legal Compliance: Fulfilling reporting and compliance obligations to regulatory bodies, tax authorities, and law enforcement agencies.
  • Customer Support: Providing technical support, resolving complaints, and improving service quality based on your feedback.
  • Service Communications: Sending important notifications about platform changes, promotions you are eligible for, and account information.
  • Responsible Gaming: Monitoring gameplay patterns to identify members who may need responsible gaming support.

ron97 does not use your personal data for fully automated decision-making that materially affects your rights without human review. Every significant decision such as account closure or withdrawal rejection will be reviewed by our staff team.

4 Sharing Information With Third Parties

Ron97 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, there are certain situations where we may need to share your information with carefully selected parties:

  • Payment Service Providers: Required transaction information is shared with licensed payment processors to enable deposits and withdrawals to be processed securely.
  • KYC & Identity Verification Providers: Required identity verification data is shared with licensed KYC service providers for identity and age verification purposes.
  • Gaming Technology Providers: Certain game records are shared with game software providers for technical troubleshooting and system integration purposes.
  • Regulatory Bodies & Authorities: Information required by law or court order will be shared with the relevant authorities.
  • Fraud Prevention Agency: Information required to prevent fraud, money laundering, and other illegal activities.

All third parties with whom we share data are bound by strict data protection agreements and must comply with the security standards set by ron97. We share only the minimum data necessary.

5 Data Security Measures

Protecting your personal data is among ron97's highest priorities. We continually invest in the latest security infrastructure and train our staff to ensure your data remains safe at all times.

The technical security measures we have in place include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
  • Passwords are stored using secure hashing algorithms — your password is never stored in its original form.
  • Two-factor authentication (2FA) available for all member accounts.
  • 24/7 real-time security monitoring by our cybersecurity team.
  • Regular penetration testing by independent security experts.
  • Multi-layered data backup systems at geographically separate locations.
  • Strict role-based access controls for internal staff.

While we take every reasonable step to protect your data, no security system can be guaranteed 100% safe. In the event of any security breach affecting your data, we will notify you within the timeframe required by applicable law.

6 Cookies & Tracking Technologies

Ron97 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain login session security, and understand how users interact with various platform features.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled without affecting platform functionality.
  • Functional Cookies: Storing your preferences such as language, display settings, and favourite game selections to personalise your experience.
  • Analytics Cookies: Helping us understand how users navigate the platform, which pages are visited most, and where users encounter difficulties. This data is used for continuous improvement.
  • Security Cookies: Used to detect and prevent fraudulent activity, unauthorised access, and other security threats.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality or user experience of the ron97 platform.

7 Your Rights Over Personal Data

As a data subject, you have certain rights regarding your personal data held by ron97. We fully respect these rights and provide straightforward mechanisms for you to exercise them.

Right of Access

You have the right to request a copy of all personal data we hold about you. Requests will be processed within 30 business days.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request a correction at no charge.

Right to Erasure

You may request the deletion of your personal data, subject to our legal obligations to retain certain data.

Right to Object

You have the right to object to the processing of your data for specific purposes, including direct marketing, at any time.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for use elsewhere.

Right to Restriction

You may ask us to restrict the processing of your data in certain situations while a dispute is being resolved.

To exercise any of the above rights, please contact our privacy team via email at [email protected] with the subject line "Privacy Rights Request". We will verify your identity before processing any request.

8 Data Retention & Deletion

Ron97 retains your personal data only for as long as it is needed for the purpose it was collected, or as long as required by applicable law. Specific retention periods for each data category are set out in the table in Section 2 of this document.

Once your account is closed or the retention period expires, your data will:

  • Permanently deleted from all active systems and backups within the stipulated period.
  • Or fully anonymised where the data is still required for analytical or statistical purposes and can no longer be re-identified.

Please note that certain legal obligations may require us to retain financial records and identity verification data for a minimum period of 5 to 7 years even after your account has been closed. This is a legal requirement beyond our control.

9 Third-Party Links & Services

The ron97 platform may contain links to third-party websites or game provider services. Our Privacy Policy does not apply to those third-party websites or services.

We encourage you to read the privacy policy of each game provider or third-party service you access through the ron97 platform . ron97 is not responsible for the privacy practices or content of any such third parties.

If you encounter any suspicious links or unusual activity while using the ron97 platform, please report it to our support team immediately via email [email protected].

10 Changes to the Privacy Policy

Ron97 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. Each new version of the Privacy Policy will be published on this page with the latest update date stated at the top of the document.

If we make significant changes that materially affect your rights, we will notify you via:

  • Email notifications to the address registered on your account.
  • Prominent notices on the ron97 platform homepage.
  • A pop-up notification will appear at your next login if the changes require your renewed consent.

Your continued use of the ron97 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11 Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the ron97 Data Protection Officer (DPO) team is ready to assist you.

You can reach us via:

  • Privacy Email: [email protected] (subject: Privacy Enquiry)
  • Live Support: Via the live support widget on the ron97 platform
  • Response Time: We aim to respond to all privacy enquiries within 3 to 5 business days

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your country.

We Always Put Your Privacy First

As a ron97 member, you have full control over your personal data. Here is a summary of our key commitments to you.

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Your Data, Your Control

You may request access, correction or deletion of your data at any time through our official channels.

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No Data Sales

Ron97 has never sold and will never sell your personal data to advertisers or any third party for commercial purposes.

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Transparent & Responsible

We are committed to being transparent about how we use your data and to taking full responsibility for every data processing decision.

Join Us Today

Play Safe at ron97

Your data is protected, your identity is secure. Join millions of members who trust ron97 as their go-to online entertainment destination.

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